HASSLE FREE SHIPPING POLICY WITH EASY RETURNS
Shipping Policy
We have a dream to make Desijhumka.com Affordable Jewelry and other products easily available in every nook and corner of India, through this platform. At the launch offer we are shipping all the orders free above 499 INR to all over INDIA.
As far as delivery timelines are concerned, we will match the best. The delivery frame is around 7 to 10 days after it get dispatched.
In most of the case its get delivered within 3 to 5 days.
Currently there is no Minimum Order Value*. And we are offering Free Home Delivery.*
*Subject to change.
Cancellation Policy
Cancellation Before Shipment:
If the order or the item(s) that you want to cancel have not been dispatched yet, please write to us on help@desijhumka.com or Whats-app us on +91-9646644895 between 10:00 am and 5:00 pm (Mon to Sat).
For pre-paid orders, the refund will be made within 72 business hours after the cancellation request is duly processed by us.
Cancellation Post Shipment :
We are a start up. We not just need your patronage to grow big one day, we need your support in helping us avoid incurring unnecessary costs or wasting our limited resources. So we would request you to kindly receive the order once it has been dispatched. We bet you won’t regret it. Desijhumka.com’s products are Super Elegant with Price Friendly Tags! But in case you have made up your mind, we will respect your decision. You can write to us on help@desijhumka.com or Whats-app us on +91-9646644895 between 10:00 am and 5:00 pm (Mon to Sat).
For pre-paid orders, the refund will be made within 72 business hours after the cancellation request is duly processed by us.
Return & Replacement Policy
We work tirelessly to ensure that the top quality Jewelry reach you in the best condition. Returns and replacements will be accepted ONLY if we deliver the items that you did not order.
Please write to us on help@desijhumka.com or Whats-app us on +91-9646644895 between 10:00 am and 5:00 pm (Mon to Sat) within 24 hours of the date of receiving the orders. Provide us with your order ID detail. Kindly email an image of the product and the copy of invoice for our reference.
We will pick up the product(s) within 2-4 business days. Please return your purchase in its original packaging. Kindly ensure that the product(s) are are not tampered with. If the product(s) returned are part of any free offer such as Buy 2 get 1 free or Buy 1 get 1 free, all the products related to the offer have to be returned, as they have been purchased as part of a group offer.
Please make a short video of the product while opening the order from all the angles such as the shipping label is seen clearly. Any claim of wrong item received will not be fulfilled if this video is not being provided.
Our field executive will refuse to accept the return if any of the above conditions are not met.
We will initiate the replacement process only if the product(s) are received by us in their original packaging with their seals, labels and bar-codes intact.
In certain cases where we are unable to process a replacement for any reason whatsoever, a refund will be given. The refund will be made within 72 business hours after the cancellation request is duly processed by us.